Privacy Policy
Your privacy matters to us. This policy explains the little information we may see when you
visit PhilHealthPortal.net, why we see it, and how we handle it.
PhilHealthPortal.net is an information guide, not the official PhilHealth service. We never ask for your PhilHealth ID number, membership details, financial data, or medical records, and we never collect them. The only official place to enter those is philhealth.gov.ph.
Welcome to PhilHealthPortal.net. This Privacy Policy describes our approach to data in plain language: what little information we may see, why we see it, and how we handle it. By using this website, you acknowledge and agree to the practices described here.
1. We Never Ask for Sensitive Information
We want to be perfectly clear, because this is the heart of our approach. PhilHealthPortal.net is an independent informational guide, and we will never ask you for, nor do we collect, any sensitive personal data related to your PhilHealth membership. That specifically includes:
- Your PhilHealth Identification Number, membership details, or account credentials.
- Your financial information, payment details, or medical records.
- Any other private information that you would only ever provide to an official government body.
If any page or message ever asks you for these on our site, treat it as a red flag. The only place to enter such details is the official PhilHealth website, philhealth.gov.ph.
2. What Information Is Gathered and How
Automatic technical data (non-personal)
Like virtually all websites, our servers automatically log standard, anonymous technical information when you visit. This may include your IP address, browser type, device and operating system, the pages you viewed, and how long you stayed. This data is statistical and helps us understand how the site is performing. It is not used to personally identify you.
Cookies
We use cookies, which are small files stored by your browser, to help the website function and to understand which guides are most useful. You remain in full control and can disable cookies at any time in your browser settings. More on this in the cookies section below.
Information you voluntarily share
If you choose to contact us by email or through a contact form, we will see the name, email address, and message you provide. We use that only to read and respond to your query, and nothing more.
3. Why We Use This Data
Any information we collect is used only for clear, limited purposes:
- To operate, maintain, and improve the content and functionality of the website.
- To analyse general usage and trends so we can create more helpful guides.
- To respond to your questions, comments, or feedback.
- To protect the website from spam, abuse, and misuse.
We do not sell, rent, or trade your personal information to anyone. Full stop.
4. Our Use of Third-Party Tools (Analytics and Ads)
To run the site, we rely on a few trusted third-party services, which may include:
- Google Analytics, to understand website traffic and how visitors use our guides.
- Google AdSense or similar, to display advertising that helps keep this site free to read.
These services may set their own cookies to gather usage data and, in the case of ads, to show more relevant content. Their collection and use of data is governed by their own privacy policies, not ours. You can review how Google handles data on its official privacy and terms page.
6. How Long We Keep Data
We keep information only for as long as it is useful for the purpose it was collected. Anonymous analytics data is retained in aggregate to track site performance over time, and messages you send us are kept only as long as needed to handle your query and any follow up. We do not build personal profiles of individual readers.
7. Links to Other Websites
Our content may guide you to other websites, including the official PhilHealth site. Once you click a link and leave our platform, this Privacy Policy no longer applies. We do not control and are not responsible for the privacy practices of other sites, so we encourage you to read their policies before sharing any information there.
8. Children and Minors
This website is intended for a general adult audience and is not designed for or directed at children under the age of 13. We do not knowingly collect personally identifiable information from children. If you believe a child has provided us information, please contact us and we will remove it.
9. How We Protect Information
We apply reasonable, industry-standard measures to protect our website and the limited data we handle. That said, no method of transmission over the Internet or method of electronic storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.
10. Your Rights and Control
You stay in control of your information. You have the right to:
- Disable or delete cookies in your web browser at any time.
- Use ad-blocking or tracking-protection software.
- Choose not to submit any personal information through our contact form or email.
- Ask us what information from a message we hold, and request that we delete it.
11. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, tools, or the law. When we do, we will post the updated version here and refresh the “Last updated” date near the top of the page. We encourage you to review this page occasionally so you always know how we handle data.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle data, please reach out through the contact details on our website. We read every message and will do our best to respond.
Please remember that we cannot access, view, or change your personal PhilHealth account, records, payments, or claims. For anything involving your own membership, contact PhilHealth directly through philhealth.gov.ph or its official hotline.