Terms and Conditions

These terms govern your use of PhilHealthPortal.net. By accessing or using this website,
you agree to them, so please take a moment to read them carefully.

In short: By using PhilHealthPortal.net you agree to these terms. We are an independent, unofficial PhilHealth guide, our content is for general information only, and the official source is always philhealth.gov.ph. If you do not agree with these terms, please do not use the site.

1. Acceptance of These Terms

Welcome to PhilHealthPortal.net. Your access to and use of this website is offered on the condition that you accept and follow the terms set out on this page. By browsing, reading, or otherwise using the site, you confirm that you have read these terms and agree to be bound by them, along with our Disclaimer and Privacy Policy. If you do not agree with any part of these terms, please do not use this website.

2. What We Are and Are Not

PhilHealthPortal.net is an independent informational guide. Our purpose is to bring clarity to topics related to PhilHealth and to explain them in plain, everyday language. We are not affiliated with, sponsored by, endorsed by, or an official representative of PhilHealth (the Philippine Health Insurance Corporation), philhealth.gov.ph, or any government body.

Everything published here is for general awareness only and should never be treated as official instruction. For anything official, binding, or account specific, the government website at philhealth.gov.ph and PhilHealth’s authorised offices are always the final authority.

3. Using Our Content

All material on this website, including our articles, guides, tables, graphics, and layouts, is our intellectual property and is protected by applicable laws, unless stated otherwise.

What you may do

You are welcome to read, reference, and use our content for your own personal, non commercial learning. You may share a normal link to any of our pages.

What you may not do

You may not copy, reproduce, scrape, sell, or republish our content, in whole or in part, on any other platform or in any medium, without our express written permission. You may not present our content as your own, and you may not use any information from this site for illegal, fraudulent, or harmful purposes. Such misuse is strictly prohibited.

4. Accuracy of Information

We work hard to keep our content current and correct, but we cannot offer absolute guarantees. PhilHealth’s procedures, rates, forms, and online systems can change quickly, sometimes without notice. For that reason, we do not warrant that all content is complete, timely, error free, or applicable to your particular situation.

Any calculators, tables, or examples are provided to show how something generally works and should be treated as estimates only. Always verify anything critical against official government sources at philhealth.gov.ph before you act on it.

5. Your Responsibilities

To keep this platform safe and useful for everyone, you agree that you will not:

  • Introduce viruses, malware, or any code designed to disrupt, damage, or impair the website or its systems.
  • Attempt to gain unauthorised access to our servers, systems, or any data.
  • Use the website for any fraudulent, misleading, abusive, or unlawful purpose.
  • Interfere with another user’s access to or enjoyment of the site.

We reserve the right to restrict, suspend, or block access for any user who violates these guidelines, without prior notice.

6. Our Liability and Its Limits

When you use this website, you do so at your own choice and at your own risk. To the fullest extent permitted by law, PhilHealthPortal.net, its owners, authors, and contributors will not be held legally responsible for any loss, damage, cost, or inconvenience of any kind that may arise because you used the site, relied on its content, or followed a link to a third-party website. This includes, without limitation, direct, indirect, incidental, or consequential losses.

7. Links to Other Websites

Our pages may contain links to external websites that we do not own or control, including the official PhilHealth site. These links are provided only for your convenience. We are not responsible for the content, accuracy, privacy policies, or practices of any third-party website, and including a link does not mean we endorse it. Once you leave our site, the terms and policies of the destination site apply.

8. Your Privacy

Your privacy matters to us. Your use of this website is also governed by our Privacy Policy, which explains what limited information we handle and how. We encourage you to read it so you understand our approach. Importantly, we do not ask for, collect, or store sensitive details from your official PhilHealth records.

9. Governing Law

These terms are governed by and interpreted in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to apply in full.

10. Changes to These Terms

We may update or revise these terms from time to time to reflect changes in our content, in the law, or in how the site operates, and we may do so without direct notice. When we make a change, we will update the “Last updated” date near the top of this page. Your continued use of the website after any change means you accept the revised terms, so we encourage you to review this page occasionally.

11. Contact Us

If you have any questions about these terms and conditions, or you notice something that needs correcting, please reach out to us through the contact details on our website. We read every message and will do our best to respond.

Please note that we cannot access, change, or advise on your personal PhilHealth account, records, payments, or claims. For anything involving your own membership, please contact PhilHealth directly through philhealth.gov.ph or its official hotline.